1. Are you a factory or trading company?
We are a factory and manufacturer.
2. Where is your factory located? How can I visit there?
Our factory is located in Jiangxi Province, China. And our trading office is based in 24680 Lincoln Ave, Murrieta,CA,United States,really glad to invite you to come to our office to have a face to face meeting before the bulk order.
3. Can I have samples to test? And what is lead time for sample order?
Yes,we can supply samples,the leadtime for samples is 15-30days.and buyer pay for shipping cost , small sample ,we can free provide.
4. Do you provide after-sales serive?
Yes,the warranty is 12 months, if any quality problems on our side in this period, we can send new one as replacement.
5. Do you accept OEM/ODM?
Yes,it is avaliable.
6.Are you battery real capacity?
All of our battery cells with Grade A,100% new and real capacity.
7.What kind of certificates do you have?
We can provide CE,ROHS,FCC,MSDS,UN38.3 certificates.
8.How does your factory do regarding quality control?
Quality is priority. we always test one by one before produce or finished. Our factory has got the CE,FCC,Rohs, ISSO9001 Certificate, so don t worry about quality.
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