Shipping Information
 

All items are dispatched from our warehouse in California, USA. Once payment is completed and your order processed, dispatch typically takes 1-3 working days. Goods are shipped via FedEx, UPS or USPS, with delivery times entirely dependent on the courier's schedule.

Express delivery options are available at checkout. GPR POWER does not guarantee specific delivery times; actual transit times are determined solely by the courier.
Please note: Additional hazardous materials handling fees apply in the following circumstances:
• All air parcels shipped to Canada incur a $72 hazardous materials fee
• All domestic air parcels within the United States incur a $46.50 hazardous materials fee
• All domestic shipments containing batteries exceeding 300Wh incur a $46.50 hazardous materials fee
International shipping rates exclude customs duties and taxes; please consult your local customs authorities.

Currently, the www.gprbattery.com online store only supports delivery to the United States and Canada. For EU region delivery, please contact 17252727600, email [email protected], or contact your account representative.

The www.gprbattery.com online store currently delivers to the 48 contiguous US states, Hawaii, Alaska, Puerto Rico, and Canada. **Note: Orders shipped to HI, AK, or PR must be sent by air freight, incurring additional air freight charges (fees fluctuate; exact amount displayed at checkout).

*Canadian orders are dispatched using a duty-unpaid service. Customers are responsible for handling customs clearance and import duties. The company accepts no liability for delays or damage occurring during customs clearance or transit.

International Shipping Considerations

Product prices and shipping fees exclude all duties and taxes. Please consult your local customs authorities before placing an order via www.gprbattery.com. Relevant taxes and duties will be levied by local government agencies (GPR POWER does not charge such fees) and require payment upon delivery by the recipient. We absolutely do not evade import taxes by misdeclaring goods value or labelling items as gifts, as such practices constitute illegal operations.

Returned Orders Due to Refusal to Pay Duties

Should an order be returned due to non-payment of duties levied by your country, neither the original purchase amount nor associated shipping costs will be refunded.

Logistics Tracking Information

Logistics tracking information may be queried via the following methods: (1) Access the ‘Orders’ section within your account at the top right of the homepage; (2) Check the delivery email address associated with the account used at the time of order placement.

Returns and Exchanges Policy

For detailed terms and conditions regarding returns and exchanges, please refer to: (Returns Policy URL Link)